We have a 30-day return policy, which means you have 30 days after purchasing your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To Initiate a Return or Exchange, Please Complete the Following Steps:

1. Provide the Order Number, it can be found in your: Order confirmation email (Retail Website) or Order History (Amazon)
2. The name and email associated with the order.
3. Contact us Customer Service or contact us at support@verratek.com with the above information as well as the reason for return.

Missing Item(s), Wrong Item(s) or Incorrect Package Sent

If there is anything missing in your order, please contact us within 30 days of purchase and we will refund, replace or exchange your product free of charge.

Damages and issues 

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Have a Question?

Use our chat app, fill out a contact form or email us at support@verratek.com if you need additional support